Just got done reading, "Confessions of an Ubuntu Fanboy". While I'm glad the author has decided to be more practical in his promotion of Linux and Ubuntu, I strongly disagree with some of his conclusions and I'll cover them below.
I have been using Linux for about 15 years now and over the course of that time I've helped more people than I care to count with Linux installs, removals and everything in-between. I've seen people try Linux out for a few days and give up on it. I've seen people tough it out and become valued members of our local Linux community. Linux isn't for everyone and choice is good. I no longer advocate Linux for someone who isn't willing to learn new things. I quit trying to push it on people and now I'm somewhat selective in helping people the second they say they want to try Linux. I state up front that there is a learning curve and that they will need to expect it. If I sense that they don't have patience to learn new things, I don't even bother.
The problem with the article in question is that the author seems to want to try to make Linux for everyone and in doing so, he advocates violating some important tenants. He primarily focuses on Windows users but it could be any proprietary OS or applications.
I wrote a comment to an LWN news blurb referring to a story about the future of Linux was in Google Chrome OS. The post was so long that I decided to cross post it here. :)
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I assume you (the person on LWN who wrote the comment I was replying to) were being sarcastic when you said that 10-20 million Linux desktops don't count. I'd argue that the numbers are actually larger than that (probably by as much as 2x) but let's stick with a medium number of 15 million... for my discussion below.
Some people want commercial software on Linux, some don't. I attended the Utah Open Source Conference 2009 in Oct. and attended a presentation by a big wig from Adobe where he talked about FLOSS and Adobe. Of course the usual question came up about when will we get Photoshop and various other Adobe products for Linux and the answer was something like, "when there are enough Linux users to guarantee sales of at least 50 million copies". That is a rather high hurdle. Seriously, you have to sell 50 million copies of something before it becomes profitable? What a poorly run company you must have.
Backups are something that are generally ignored until they are needed. Having good backups will save you much time and headache and maybe even money. Having had backups fail before and having to pay thousands of dollars to recover the data is an experience that I hope to never have again.